Payment options

These payment and billing terms govern payment processing for orders placed on Mivoza in all our markets: Germany, Austria, Switzerland, the United Kingdom, Ireland, the United States, Canada, Mexico, Singapore, Norway, New Zealand, Australia, and Italy.

1. Accepted Payment Methods

To provide you with a secure and convenient shopping experience, we accept the following payment methods:

Credit card: Visa, Mastercard, American Express
PayPal
Google Pay
Apple Pay

2. Payment Processing

Payment is due directly upon completion of the order.
Orders are processed and shipped only after successful receipt of payment.
If a payment fails or is canceled, the order will not be confirmed. In this case, we ask you to place the order again or choose another payment method.

3. Prices & Currency

Prices are automatically displayed in the currency of your delivery country:

Country	Currency
Germany, Austria, Italy, Ireland	Euro (EUR €)
Switzerland	Swiss franc (CHF)
United Kingdom	British pound (GBP £)
United States	US dollar (USD $)
Canada	Canadian dollar (CAD $)
Mexico	Mexican peso (MXN $)
Singapore	Singapore dollar (SGD $)
Norway	Norwegian krone (NOK)
New Zealand	New Zealand dollar (NZD $)
Australia	Australian dollar (AUD $)

The currency displayed at checkout is binding.
All prices include the taxes and duties legally applicable in your country.
Prices may change at any time, but not after an order has been completed.

4. Secure Payment Processing

Mivoza uses SSL encryption and established, certified payment service providers to protect your payment data.
Your credit card or payment details are not stored by us.

5. Refunds & Chargebacks

Refunds are issued in accordance with our Returns & Refund Policy.
Refunds are issued in the currency originally used (EUR, GBP, USD, CHF, CAD, MXN, SGD, NOK, NZD, or AUD).
In the event of payment problems or uncertainties, we ask you to contact our customer service first before initiating a chargeback.