Terms of service

AGB – Mivoza

LEGAL INFORMATION

Last updated: April 2026

OVERVIEW

This website is operated by Mivoza. Throughout the website, the terms "we", "us", and "our" refer to the company. The company offers you, the user, this website, including all information, tools, and services available on this website, provided that you accept all the terms, conditions, policies, and notices stated here.

Scope: These Terms of Use apply to all users in Germany, Austria, Switzerland, United Kingdom, Ireland, United States, Canada, Mexico, Singapore, Norway, New Zealand, Australia, and Italy.

By visiting our website and/or purchasing something from us, you engage with our "Service" and agree to the following terms ("Terms of Service", "Terms"), including any additional terms and policies referenced here and/or available via hyperlink. These Terms of Use apply to all users of the website, including but not limited to users who are browsers, sellers, customers, merchants, and/or content creators.

Please read these Terms of Use carefully before accessing or using our website. By accessing the website or using any part of it, you agree to these Terms of Use. If you do not agree to all the terms of this agreement, you may not access the website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

All new features or tools added to our shop are also subject to the Terms of Use. You can view the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Use by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. If you continue to use or access the website after changes are posted, you agree to those changes.

ARTICLE 1 - TERMS FOR THE ONLINE SHOP

By agreeing to these terms of use, you represent that you are of legal age in the country where you reside, or that you are of legal age in your country and have given us your consent to allow your minor dependents to use this website.

You may not use our products for illegal or unauthorized purposes, and you may not use the service in violation of the laws applicable in your country (including but not limited to copyright laws).

You may not transmit worms, viruses, or other destructive code.

A violation of any of the terms will result in immediate termination of your services.

ARTICLE 2 - GENERAL TERMS

We reserve the right to refuse service at any time and for any reason.

You acknowledge that your content (except credit card information) may be transmitted unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, use of the service, access to the service, or any contact on the website through which the service is provided without our express written permission.

The headings used in this agreement are for convenience only and shall not limit or otherwise affect these terms.

ARTICLE 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information provided on this website is incorrect, incomplete, or outdated. The material on this website is for general informational purposes only and should not be used as the sole basis for decisions without consulting primary, more accurate, complete, or current sources of information. Any reliance you place on the material on this website is strictly at your own risk.

This website may contain certain historical information. Historical information is necessarily out of date and is provided for your reference only. We reserve the right to change the content of this website at any time. However, we are not obligated to update the information on our website. You agree that it is your responsibility to monitor changes to our website.

ARTICLE 4 - CHANGES TO THE SERVICE AND PRICES

Prices for our products may change without prior notice. Prices are displayed in the currency of your delivery country (EUR, GBP, USD, CHF, CAD, MXN, SGD, NOK, NZD, AUD).

We reserve the right to modify or discontinue the service (or any part or content thereof) at any time without notice.

We are not liable to you or any third party for changes, price changes, suspensions, or discontinuation of the service.

ARTICLE 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may be available only in limited quantities and may only be returned or exchanged in accordance with our return policies.

We have made efforts to display the colors and images of our products appearing in our shop as accurately as possible. However, we cannot guarantee that the colors displayed on your computer screen are accurate.

We reserve the right, but are not obligated, to restrict the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions or prices may be changed at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this website is void where prohibited.

We do not guarantee that the quality of the products, services, information, or other materials you purchase or receive will meet your expectations or that errors in the service will be corrected.

ARTICLE 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may also apply to orders placed by the same customer account or using the same credit card and/or orders that use the same billing and/or shipping address. If we change or cancel an order, we will attempt to notify you via the email address and/or billing address/phone number provided at the time of order. We reserve the right to restrict or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our shop. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you if necessary.

ARTICLE 7 - OPTIONAL TOOLS

We may provide you access to third-party tools that we do not monitor, control, or influence.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions and without any endorsement. We accept no liability arising from or related to your use of optional third-party tools.

Use of optional tools offered through the website is at your own risk and discretion. You should ensure that you understand and accept the terms under which the tools are provided by the respective third-party providers.

We may also offer new services and/or features through the website in the future (including the release of new tools and resources). Such new features and/or services are also subject to these Terms and Conditions.

ARTICLE 8 - LINKS TO THIRD-PARTY PROVIDERS

Certain content, products, and services available through our service may include materials from third parties.

Links to third parties on this website may lead you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy and do not guarantee or assume any liability or responsibility for third-party materials or websites, or for other third-party materials, products, or services.

We are not liable for damages related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites. Please carefully read the policies and practices of the third party and ensure you understand them before conducting a transaction. Complaints, claims, concerns, or questions about third-party products should be directed to the respective third-party provider.

ARTICLE 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit certain entries (e.g., contest entries) at our request or unsolicited creative ideas, suggestions, proposals, plans, or other materials online, by email, by mail, or otherwise (collectively "comments"), you agree that we may edit, copy, publish, distribute, translate, and otherwise use the comments you send us at any time and without restriction in any medium. We are not obligated to (1) keep comments confidential, (2) pay compensation for comments, or (3) respond to comments.

We are entitled, but not obligated, to monitor, edit, or remove content that, in our sole discretion, is unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes on the intellectual property of a party or these Terms of Use.

You agree that your comments do not infringe on the rights of third parties, including copyright, trademark, privacy, personality, or other personal or property rights. You further agree that your comments do not contain defamatory or otherwise unlawful, offensive, or obscene material, nor any computer viruses or other malware that could affect the operation of the service or any related website in any way. You must not use a false email address, impersonate any person, or mislead us or third parties about the origin of comments. You bear sole responsibility for the comments you publish and their accuracy. We accept no responsibility or liability for comments published by you or a third party.

ARTICLE 10 - PERSONAL DATA

The transmission of personal data by you through the shop is subject to our Privacy Policy.

ARTICLE 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website or in the service may contain typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, offers, product shipping costs, durations, and availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information in the service or on any related website is inaccurate, at any time and without prior notice (even after you have placed your order).

We are not obligated to update, modify, or explain information on the service or any related website, including but not limited to price information, unless required by law. No update or refresh date indicated on the service or any related website should be understood as a representation that all information on the service or any related website has been changed or updated.

ARTICLE 12 - PROHIBITED USES

In addition to all other prohibitions set forth in the Terms of Use, you are prohibited from using the website or its content: (a) for unlawful purposes; (b) to encourage or participate in unlawful acts; (c) to violate international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe on our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to transmit false or misleading information; (g) to upload or transmit viruses or any other form of malicious code that could impair the functionality or operation of the service or any related website, other websites, or the internet; (h) to collect or track the personal data of others; (i) for spamming, phishing, pharming, spidering, crawling, or scraping; (j) for obscene or immoral purposes; or (k) to disrupt or bypass the security features of the service or any related website, other websites, or the internet. We reserve the right to terminate your use of the service or any related website if you violate any of the prohibited uses.

ARTICLE 13 - WARRANTY DISCLAIMER; LIMITATION OF LIABILITY

We make no warranty, representation, or guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results obtained from using the service will be accurate or reliable.

You agree that we may remove the service from time to time indefinitely or discontinue the service at any time without prior notice.

You expressly agree that your use of the service or inability to use the service is at your own risk. The service and all products and services provided to you through the service are provided (unless expressly stated by us) "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement.

Under no circumstances shall the company, our directors, officers, employees, partners, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injuries, losses, claims, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, data loss, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from the use of the service or products purchased through the service, or for any other claims related in any way to the use of the service or a product, including but not limited to errors or omissions in content or losses or damages of any kind resulting from the use of the service or content (or products) published, transmitted, or otherwise made available through the service, even if advised of the possibility of such damages.

Country-specific restrictions: Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in those states or jurisdictions is limited to the maximum extent permitted by law. Your statutory consumer rights remain unaffected in any case.

ARTICLE 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the company and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands, including reasonable attorney fees, made by any third party due to or arising out of your breach of these Terms of Use or the documents they reference, or your violation of any law or the rights of a third party.

ARTICLE 15 - SEVERABILITY

If any provision of these Terms of Use is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable part shall be deemed severed from these Terms of Use, without affecting the validity and enforceability of the remaining provisions.

ARTICLE 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date survive the termination of this agreement in all respects.

These Terms of Use remain in effect until terminated by either you or us. You may terminate these Terms of Use at any time by informing us that you no longer wish to use our services or if you stop using our website.

If, at our sole discretion, you fail to comply with any condition or provision of these Terms of Use or we suspect that you do not comply, we may also terminate this agreement immediately at any time without notice, and you remain liable for all amounts due up to the date of termination; and/or we may deny you access to our services (or any part thereof) accordingly.

ARTICLE 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Use does not constitute a waiver of such right or provision.

These Terms of Use and all policies or operating rules we publish on this website or in relation to the service constitute the entire agreement and understanding between you and us and govern your use of the service, superseding all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including but not limited to all previous versions of the Terms of Use).

Ambiguities in the interpretation of these Terms of Use shall not be construed against the party who drafted the text.

ARTICLE 18 - APPLICABLE LAW

These Terms of Use are governed by the laws of the respective country of delivery and are interpreted in accordance with them:

EU countries (DE, AT, IT, IE): EU law and national consumer law
Switzerland: Swiss law
United Kingdom: British law
United States: Federal law and the law of the respective state
Canada: Federal law and the law of the respective province
Mexico: Mexican federal law
Singapore: Singapore law
Norway: Norwegian law
New Zealand: New Zealand law
Australia: Australian federal law and the law of the respective state

Your statutory consumer rights remain unaffected in any case.

ARTICLE 19 - CHANGES TO THE TERMS OF SERVICE

You can view the most current version of the Terms of Service at any time on this page.

We reserve the right to update, modify, or replace any part of these Terms of Use at our sole discretion by posting updates and changes on our website. It is your responsibility to review our website regularly for changes. If you continue to use or access our website or the service after changes to these Terms of Use have been posted, you agree to those changes.